Volunteer for this year’s Principal Charity Classic.

Volunteers play a vital role in helping the tournament operate smoothly, which ensures that we can maximize our contributions to charity partners. Golf knowledge isn’t required to volunteer, and the tournament offers a variety of volunteer opportunities for golfers and non-golfers alike.

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Volunteer FAQs

In addition to helping raise money for 130,000 Iowa kids, volunteers receive a number of special perks:
  • Official volunteer uniform shipped directly to you:
    • One (1) Cutter & Buck golf shirt
    • One (1) hat or visor
    • One (1) Principal Charity Classic lanyard
  • Free admission to the tournament – your credential will serve as your ticket
  • Two (2) gallery tickets to share with friends and family
  • Complimentary food, snacks, and beverages on the days you volunteer
  • Free parking and shuttle service provided at Southridge Mall
  • Invitation to the annual Volunteer Appreciation Party
  • Eligible for prizes drawn randomly throughout tournament week

The Principal Charity Classic asks that all volunteers purchase the 2021 Volunteer Perks Package for $59. Full refunds available in the event the tournament is restricted or canceled.

We ask that you work a minimum of two (2) shifts over the course of the tournament, which range from 4-6 hours each.

We will make every effort to accommodate your scheduling requests. Make sure to list your request in the “Work with or Committee Selection” portion of the registration process. Shift coordinating is only applicable within each committee (i.e. two people on different committees can’t be scheduled to work together at the same time).

If you have not received your volunteer uniform yet, please plan to pick it up from Volunteer Headquarters prior to your first shift.

You may exchange your uniform at Volunteer Headquarters prior to your first shift. After uniform distribution, we can’t guarantee that your needed size will be available to exchange.

Please wear khaki pants, skorts, or appropriate length shorts.

Volunteer Orientation will be virtual this year. We will offer two training sessions (May 20 & May 22). All registered volunteers will receive an email in early May that contains a link to the virtual orientations. Please plan to attend one of these orientations to ensure you are prepared for your volunteer experience.

Click here to review the slides that were presented during this year’s Volunteer Orientation. If you have any questions, please reach out to your Committee Chair.

Volunteer Headquarters (VHQ) is where volunteers go to get food, refreshments, sunscreen, bug spray, tournament programs, and more! Volunteer Headquarters is located inside the Wakonda clubhouse on the east side. See below for more information.

Hours of operation

  • Tuesday: opens at 5 a.m.
  • Wednesday: opens at 5 a.m.
  • Thursday: opens at 5 a.m.
  • Friday: opens at 6 a.m.
  • Saturday: opens at 6 a.m.
  • Sunday: opens at 6 a.m.
  • Closes one hour after play concludes

Amenities

  • Breakfast – 5:00 – 9:30 a.m. on Wednesday and Thursday/// 7:00 – 9:30 a.m. Friday – Sunday
  • Lunch – 11 a.m. – 2 p.m. every day
  • Dinner (Wednesday and Thursday only) 4:00 – 7:00 p.m.

Items that are available all-day in VHQ

  • Snacks
  • Ice cream
  • Water/beverages
  • Bug Spray
  • Sunscreen
  • PPE

Committee assignments begin in early April. After you’ve been assigned to a committee, you will receive a confirmation email with your committee assignment and committee chairperson’s contact information. You can also view your assigned committee by logging into your volunteer portal.

If you have not received your volunteer credential, no worries. You can pick it up at the Watrous/Volunteer Entrance when you arrive for your first shift.

Please display your volunteer credential at all times during your shift(s).

If you choose to enjoy the tournament as a spectator your volunteer credential will serve as your admission.

Your committee chairperson will reach out at the beginning of May to begin scheduling your shifts.

Committee chairpersons will begin scheduling shifts at the beginning of May. Once scheduled, you can view your assigned shifts by logging into your volunteer portal.

Volunteers will park in a designated area at Southridge Mall. Dedicated (volunteer only) shuttles will transport volunteers to the volunteer only entrance conveniently located near Volunteer Headquarters and the driving range on the south side of the golf course. Volunteer shuttles will run on a continuous basis beginning at various times each day and ending approximately one hour after the final event of the day concludes. The volunteer shuttle hours will be determined to accommodate all early and late working shifts.

Approximate Shuttle hours:

Tuesday: 6:15 a.m. – 3:00 p.m.
Wednesday: 5:15 a.m. – 9:00 p.m.
Thursday: 5:15 a.m. – 9:00 p.m.
Friday: 7:30 a.m. – 6:30 p.m.
Saturday: 7:30 a.m. – 6:30 p.m.
Sunday: 7:30 a.m. – 5:30 p.m.

General Public Parking.

Yes! Food, snacks, and beverages will be provided at Volunteer Headquarters on days you volunteer. We ask that you do not eat inside Volunteer Headquarters on days you are not volunteering.

We have several junior volunteer opportunities for individuals 13–17 years old.

Yes. Your volunteer credential will serve as your admission pass for the entire week and we encourage you to use it. We do ask that you not wear your uniform when not on duty, so please bring a change of clothes if you plan to spectate before or after your shift.

The event will go on, and we will need your help! Make sure to report to your committee’s check-in location 15-20 minutes prior to your shift, rain or shine. Any weather delays or cancellations will be on WHO-1040 or KXNO-1460.

Yes! Extra uniform items will be available for exchange and purchase at Volunteer Headquarters during tournament week. Prices are as follows: Polos: $25, Headwear: $14, Jackets: $29 and Bucket Hats $20..

Yes. You will be issued a refund if you cancel before May 1. Please call the tournament office at 515-279-4653 to request a refund.

The health and safety of our volunteers, and all those involved with the Principal Charity Classic, is our number one priority. We have updated the tournament’s safety plan to include the following for all volunteers:

  • Personal Protective Equipment: The tournament will have facial coverings available for those who would like one.
  • Sanitization: All volunteers will be provided with hand sanitizer, and there will be hand sanitizer units throughout the golf course, including Volunteer Headquarters. All venues and surfaces will be routinely cleaned throughout each day.
  • Social Distancing: All volunteers and spectators will be asked to maintain social distancing wherever possible.

The 2021 Volunteer Appreciation Party is on Friday, June 4 from 4:30 – 6:30 p.m. at Wakonda Club. There will be a Variety – the Children’s Charity of Iowa bike giveaway presentation as well as a raffle. Food, beverages and dessert will be provided. Volunteers only – no guests.

Click here to review the 2021 Volunteer Handbook. Please reach out to your committee chair if you have any questions.

Volunteer committees

Accessibility Services
Accessibility Services
Wednesday – Sunday
Operate shuttle carts for patrons with disabilities and patrons needing various accommodations to various drop-off points around the course
Admissions
Admissions
Wednesday – Sunday
Sell and issue daily tickets, manage Will Call and check tickets/credentials at admissions gates. When needed, hand out promotional giveaways as spectators arrive.
Ambassadors
Ambassadors
Friday – Sunday
Assist guests with general questions and ensure they receive a positive experience. Ambassadors will be in designated areas for guests to easily locate them. Make sure guests feel welcome and informed about areas they may like to visit during the tournament.
Caddie Hospitality
Caddie Hospitality
Monday – Sunday
Duties include welcoming caddies and assisting with various functions inside Caddie tent such as serving breakfast, lunch and dinner. Monitor caddie lockers and restock coolers with product when needed.
Communications
Communications
Tuesday – Sunday
Responsible for the daily setup and distribution of radios. Check radios in and out and ensure all radios are returned and charged for each day.
Finance
Finance
Monday – Sunday
Assists Champions TOUR players by cashing checks. Most players want cash early in the day before they go out to practice/play. Assist with additional tournament financial needs.
Golf Carts
Golf Carts
Tuesday – Sunday
Control inventory and distribution of golf carts to authorized personnel. Wipe off carts each morning, clean carts in the evenings and charge all carts.
Heroes Outpost
Heroes Outpost
Friday - Sunday
Committee members will serve as a liaison in the Heroes Outpost tent. In this role, volunteers will be responsible for checking on food and beverage and assist with any issues that may arise. Customer service is vital to this committee as we want guests to feel welcomed and appreciated.
Long Drive Holes
Long Drive Holes
Friday – Sunday
Measure the long drives on holes designated by tournament officials. Must be able to work at least two shifts Friday-Sunday.
Marshals
Marshals
Wednesday – Sunday
Ensure players are not disturbed during play, spot balls, assist with starting tents when necessary and enforce crowd control and golf etiquette among spectators.
Merchandise
Merchandise
Tuesday – Sunday
Assist with various functions inside merchandise tent such as operating cash registers and customer service, and inventory.
Office Staffing
Office Staffing
Monday (week prior) – Sunday (tournament week)
Assist with clerical work, answering phones and various public relations initiatives and greeting visitors in the Tournament Office. Volunteers begin working in advance of the tournament.
Player Hospitality & Registration
Player Hospitality & Registration
Monday – Sunday
Duties include welcoming players and providing them with necessary credentials plus general information about the tournament and surrounding area. Assist with providing information to spouses of players on local attractions.
Practice Areas
Practice Areas
Monday – Sunday
Manage the operations of the practice range and all other practice areas. Duties include distributing range balls, placing the appropriate nameplate to identify each player and collecting caddie bibs.
Pro-Am
Pro-Am
Tuesday – Thursday
Responsible for managing Pro-Am operations. Duties include gift bag assembly and registration of amateur players, and helping guests to their assigned golf carts.
Product Distribution
Product Distribution
Monday – Sunday
Stock and deliver on-course refreshments to tee boxes and distribute pairing sheets. May require heavy lifting.
Sponsor Relations
Sponsor Relations
Friday – Sunday
Committee members will serve as a liaison to corporate hospitality areas. In this role volunteers will be responsible for checking on food and beverage and assist in any issue that may arise. Help quickly resolve any other issues that may take place and help direct guests to their proper skybox.
Standard Bearers
Standard Bearers
Wednesday – Sunday
Responsible for carrying a two-sided scoring standard, which is a portable status board, and for posting players’ scores to keep spectators posted on how each player stands with respect to par, both in the round being played and cumulatively.
Starters
Starters
Tuesday – Sunday
Welcome PGA TOUR Champions players, caddies, Pro-Am players and Honorary Observers to the 1st/10th Tee on their day of play. Announce the starting tee time of each group and the players’ names.
Transportation
Transportation
Friday (prior to tournament) – Monday (post tournament)
Receive, inventory and control issuance of courtesy cars. Meet players, officials and designated guests at airport and assist them with their transportation needs. Drive shuttle vehicles between hotels and course for players’ family members, officials and designated guests. Must be over 25 years of age and have a valid driver’s license. May require early mornings, late nights, or pre-event shifts.
TV Spotters
TV Spotters
Friday – Sunday
Assist the Golf Channel in updating scoring information for TV coverage. Must be able to walk 18 holes regardless of weather conditions and work all day every day committee reports.
Uniforms and Orientation
Uniforms and Orientation
Tuesday – Sunday
Assist with the distribution of volunteer uniforms prior to the tournament. Help with uniform exchanges or additional purchases during the tournament.
Volunteer Headquarters (VHQ)
Volunteer Headquarters (VHQ)
Tuesday – Sunday
Responsible for the operation of the Volunteer Headquarters during tournament week. Assist with meal services, cleanup and help answer general volunteer questions.
Volunteer Shuttles
Volunteer Shuttles
Tuesday – Sunday (early mornings)
Operate van shuttles picking up and dropping off volunteers from Wakonda Club and volunteer parking. May require early mornings and late nights.
Walking Scorers
Walking Scorers
Wednesday – Sunday
Record accurate hole-by-hole information for each player in group and transmit this information to Scoring Central via handheld computers. Must have thorough knowledge of golf, be comfortable working with handheld computer and be able to walk 18 holes regardless of weather conditions.

Thank you to our volunteer partners.